Guest

Preview Tool

Cisco Bug: CSCul18667 - CUIC doesn't purge JMX logs

Last Modified

Aug 25, 2020

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
CUIC log purge doesn't clean up logs under JMX folder

Conditions:
CUIC doesn't provide any mechanism to control the size for JMX logs and doesn't delete the logs under /opt/cisco/cuic/logs/jmx/ as part of log purge

Related Community Discussions

Cisco Bug: <key>CSCul18667</key>
HI All We have been facing an issue in our cluster where UCCX cluster has failed over from uccx-1 to uccx-2 as the master . and after some troubleshooting we found that Cisco Bug: <key>CSCul18667</key> is causing the issue. Now, Cisco Bug: <key>CSCul18667</key> - CUIC doesn't purge JMX logs, where CUIC doesn't provide any mechanism to control the size for JMX logs and doesn't delete the logs under /opt/cisco/cuic/logs/jmx/ as part of log purge. So, I just want to know if this Bug can literally create any issue regarding ...
Latest activity: Dec 14, 2015
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.