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Cisco Bug: CSCul18330 - SRM requires new state to indicate transition of JSM sessions during HA

Last Modified

Apr 28, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases


Description (partial)

When a HA fallback event occurs if monitoring via the CUCM Presence redundancy group page, the nodes will return to Normal/Normal state once all services have been started are in a consistent state.

The jsm session count which represents the composed presence for each user will continue to increase as the presence engine initializes all users at a rate of 25 per second.

A HA failover has occured and the administrator is failing back the node manually and monitoring the results.
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