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Cisco Bug: CSCul17666 - 6961 - BLF indication stops working

Last Modified

Mar 03, 2018

Products (10)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.3(1) 9.3(3)

Description (partial)

Symptom:
BLF lines on 6961 phones stop working at random and will not start working again until the phone is reset

Conditions:
6961 phone running SIP firmware 69xx-sip.9-3-3-2 and 69xx-sip.9-3-1-5 (other versions may also be impacted)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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