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Cisco Bug: CSCul16569 - External contacts, error when adding just Pager contact number

Last Modified

Nov 01, 2013

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
When an external contact is created on the operator console, you must specify at least a single contact number. However, if you specify just the Pager number you are presented with the error: ADD AT LEAST ONE CONTACT EXTENSION. The Pager field is a Contact Number thus should be allowed to be selected as the only contact number for a given external contact.

Conditions:
For manually created "EXTERNAL" contact on the operator console, whenever we try to add a primary number as only the Pager number the error is presented. You are able to use any other contact number field without error.
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