Guest

Preview Tool

Cisco Bug: CSCul15900 - Value of homeCluster should be FQDN in response to clusterUser request

Last Modified

Nov 19, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

9.5(0.96020.202)

Description (partial)

Symptom:
In the response from server, the value of homeCluster is an IP address of server. This should be FQDN. 

Due to the IP address value, Jabber windows client prompts user for the certificate presented by server even though the certificates are already imported in Trusted Root Certification Authorities store on user's machine.

Conditions:
Send a request to CUCM UDS for a cluster user on a system running CUCM 9.1(2). Newer versions of CUCM , i.e. 10.0(1) and up are not affected (although CUCM still needs to have DNS configured in the following order):

1. set network dns primary x.x.x.x
2. set network domain example.com (automatic reboot will finalize the configuration)

If DNS domain is set prior to adding a DNS server, more than 1 reboot will be necessary before FQDN is seen in UDS responses.

Related Community Discussions

Jabber UDS COP file
I have CUCM 9.1.2 and JFW 9.7, UDS works fine JFW UDS settings are configured via jabber-config.xml. Why this file is needed? cmterm-cucm-uds-912-5.cop.sgn Documentation states is required. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_0111.html#CJAB_CN_CCE86AFC_00  
Latest activity: Sep 17, 2015
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.