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Cisco Bug: CSCul14564 - Supervisor Crash: due to "CAT6000_SVC_APP_HW-LC1-2-APP_..." message

Last Modified

Nov 27, 2020

Products (1)

  • Cisco 2600 Series Multiservice Platforms

Known Affected Releases

n/a

Description (partial)

Symptom:
Supervisor 720 crash due to "CAT6000_SVC_APP_HW-LC1-2-APP_PROC_ALERT  Service Application Processor alert: CPU0 Proc Hot" message being printed to logging buffer/console.

Conditions:
++ Temperature alarm observed on ASA module which leads to the following message 
being printed on console
"CAT6000_SVC_APP_HW-LC1-2-APP_PROC_ALERT Service Application Processor alert:CPU0 Proc Hot ".
++ The alarm is confirmed by the diagnostic error which would be  observed on that module. The following log message would be generated indicating an error message on the ASA module.

"C6KENV-SP-4-MINORTEMPALARM  module 1 aux-2 temperature crossed threshold #1(=<temperature)). It has exceeded normal operating temperature range".
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