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Cisco Bug: CSCul14019 - 78XX webpage shows ITL file not installed when it is installed

Last Modified

Apr 01, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
78XX phones display ITL not installed under Network Setup from the phone's web page even though there is an ITL Signature displayed.

Conditions:
78XX phone running firmware version 10.1(1)  in non-secure CUCM
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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