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Cisco Bug: CSCul14019 - 78XX webpage shows ITL file not installed when it is installed

Last Modified

Apr 01, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

78XX phones display ITL not installed under Network Setup from the phone's web page even though there is an ITL Signature displayed.

78XX phone running firmware version 10.1(1)  in non-secure CUCM
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