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Cisco Bug: CSCul13858 - WS-X47xx-SFP-E temperature thresholds incorrect in 3.5.0E

Last Modified

Jun 27, 2018

Products (1)

  • Cisco Catalyst 4000 Series Switches

Known Affected Releases

15.2(1)E

Description (partial)

Symptom:

One of the following error logs is seen for a WS-X4748-SFP-E, WS-X4724-SFP-E, and WS-X4712-SFP-E linecard:
%C4K_IOSMODPORTMAN-4-MODULETEMPHIGH
%C4K_IOSMODPORTMAN-2-MODULECRITICALTEMP
%C4K_IOSMODPORTMAN-2-MODULESHUTDOWNTEMP

Conditions:

The temperature thresholds for WS-X4748-SFP-E, WS-X4724-SFP-E, and WS-X4712-SFP-E linecards are set too low, causing false warnings or linecard failure errors.

Incorrect values:
Sensor               (warning, critical, shutdown)
Air inlet            (44C,59C,62C)
Air inlet remote     (47C,61C,64C)
Air outlet           (47C,62C,65C)
Air outlet remote    (52C,66C,69C)
 
Correct values:
Air inlet            (47C,61C,64C)
Air inlet remote     (54C,66C,69C)
Air outlet           (55C,67C,70C)
Air outlet remote    (65C,76C,79C)

Related Community Discussions

Temperature alarm for Cisco Catalyst 4507R-E.
I am experiencing this problem, can anybody help me to solve this issue.The temperature in the data centre is 20 degree celcius. I have attached the logs of it, please share a solution for it.   #show environment warning alarm: slot 3 has exceeded the warning temperature for 49h 05m 55s Module Sensor Temperature Status ------+--------------------------+--------------------+------------ 3 air inlet 37C (51C,65C,68C) ok 3 air outlet 66C (69C,83C,86C) warning 4 air inlet 40C (51C,65C,68C) ok 4 air outlet ...
Latest activity: Aug 06, 2018
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