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Cisco Bug: CSCul13244 - Duplex Sip Dialer with Duplex MR PG deployment Configuration

Last Modified

Feb 15, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.0(1) 8.5(1) 9.0(1)

Description (partial)

The Outbound Option Guide does not clearly specify the steps for Duplex SIP Dialer deployment with Duplex MR PG in the fail-over scenario.

Application HostName1 and Application HostName2 configured with the Same Dialer Host Name in Duplex Dialer with Duplex MR PG Deplyment will not allow the MRPIM to fail-over since it cannot connect to the 2nd Dialer.
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