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Cisco Bug: CSCul13233 - QAM WUI:Proper message for reset of multiple unpingable QAMs.

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.20

Description (partial)

Symptom:
QAM WUI:Proper message for reset of multiple unpingable QAMs.

Conditions:
Issue recreation steps:
1. Disconnect the ethernet cable of multiple QAMs.
2. Goto EC>Network Element Provisioning>QAM
3. In By Field, select "All'
4.Click [Show]
5.All the available QAMs will get listed.
6. Select all the unpingable QAMs from the list.
7. Click [Reset] button.
8. Observe the toaster that appears at the bottom right corner.

Actual:
Toaster "An RPC error has occurred <QAMName>.An RPC error has occurred<QAMName>.An RPC error has occured<QAMName>..." Please find the attached snapshot for reference.

Expected:
Reset QAM Operation failed for multiple entries. See <Logname> for more info"
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