Cisco Bug: CSCul13233 - QAM WUI:Proper message for reset of multiple unpingable QAMs.
Jun 22, 2020
- Headend System Releases
Known Affected Releases
Symptom: QAM WUI:Proper message for reset of multiple unpingable QAMs. Conditions: Issue recreation steps: 1. Disconnect the ethernet cable of multiple QAMs. 2. Goto EC>Network Element Provisioning>QAM 3. In By Field, select "All' 4.Click [Show] 5.All the available QAMs will get listed. 6. Select all the unpingable QAMs from the list. 7. Click [Reset] button. 8. Observe the toaster that appears at the bottom right corner. Actual: Toaster "An RPC error has occurred <QAMName>.An RPC error has occurred<QAMName>.An RPC error has occured<QAMName>..." Please find the attached snapshot for reference. Expected: Reset QAM Operation failed for multiple entries. See <Logname> for more info"
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