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Cisco Bug: CSCul12871 - Phone discovery fails when CTI remote device is configured without IP

Last Modified

May 08, 2014

Products (3)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.5
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0 9.5

Description (partial)

Symptom:
Phone discovery fails when CTI remote device is configured without IP.

Conditions:
If CTI remote device is configured in  CUCM.
And when you Manage that CUCM in Prime Collaboration. Phone discovery fails.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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