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Cisco Bug: CSCul10801 - CCA feature misses out few records in unique scenarios

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(0.98000.26)

Description (partial)

Symptom:
CCA feature misses out few USNs in unique scenarios when primary routing database manually stopped.

Conditions:
In a scenario when primary routing database stopped manually under the conditions where "Maximum Retries Per Failed LDAP Operation" value is less and "Keepalive Time Interval in Minutes" is more, then failover will wait till next Keep alive thread and in mean time, few USNs misses out as it tries to connect to primary routing database which is down.
However setting the "Keepalive Time Interval in Minutes" to lowest possible value i.e.,5min and service parameter "Maximum Retries Per Failed LDAP Opertaion" to value i.e., 5 then this scenario can be avoided.
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