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Cisco Bug: CSCul10229 - 8961 & 99xx phones don't display hunt pilot number once call is answered

Last Modified

Feb 22, 2014

Products (34)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
  • Cisco Unified Wireless IP Phone 7925G
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Known Affected Releases

9.3(2)

Description (partial)

Symptom:
When a call is placed to a Hunt Pilot that has 8945 as a member of line group, the calling and called information is displayed during ringing and after the phone is taken off-hook. But when a call is placed to a Hunt Group that has 8961/9971/9951 as one of the line group members, the calling and called information is displayed during ringing but after the phone goes off-hook they lose the called information.

Conditions:
Any RT phone (8961/9971/9951) registered to CUCM. This phone should be a member of the line group for a hunt list.
A call should be made to the hunt pilot and once the RT phone rings, observe the display.
Answer the call from the RT phone, then observe the display again.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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