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Cisco Bug: CSCul09972 - IM and Presence SOAP add-contact fails to add pizza-guy type contacts

Last Modified

Sep 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases


Description (partial)

Cisco Unified CM IM&P 10.0(1), add-contact requests fails. 

Component logs (Cisco Client Profile Agent or EPASSOAP) logs will show the a "java.sql.SQLException: Variable (_alreadyexists) has undefined value." exception is thrown after the add-contact request is received. See log snippet attached.

When a pizza-guy type user is trying to be added without a domain attribute along with presence buddies. 

Example of failure case:
         	<group name="work">
           	  <persona-id domain="">soapuser1</persona-id>
            	  <persona-id domain="sipdummy">fedcontact</persona-id>
	<group name="other group">
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Bug Details Include

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