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Cisco Bug: CSCul09972 - IM and Presence SOAP add-contact fails to add pizza-guy type contacts

Last Modified

Sep 22, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Cisco Unified CM IM&P 10.0(1), add-contact requests fails. 

Component logs (Cisco Client Profile Agent or EPASSOAP) logs will show the a "java.sql.SQLException: Variable (_alreadyexists) has undefined value." exception is thrown after the add-contact request is received. See log snippet attached.

Conditions:
When a pizza-guy type user is trying to be added without a domain attribute along with presence buddies. 

Example of failure case:
===================
   </soapenv:Header>
        <soapenv:Body>
            <add-contact>
         	<group name="work">
           	  <persona-id domain="cisco.com">soapuser1</persona-id>
            	  <persona-id domain="sipdummy">fedcontact</persona-id>
         	</group>
	<group name="other group">
           	  <persona-id>soapuser2</persona-id>
         	</group>
            </add-contact>
        </soapenv:Body>
</soapenv:Envelope>
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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