Cisco Bug: CSCul09911 - Sucessfully transferred message showing in SIP load whendeclining call
Last Modified
Oct 30, 2013
Products (10)
- Cisco IP Phone 8800 Series
- Cisco Unified IP Phone 9951
- Cisco Unified IP Phone 6961
- Cisco Unified IP Phone 6941
- Cisco Unified IP Phone 8961
- Cisco Unified IP Phone 9971
- Cisco Unified IP Phone 8945
- Cisco Unified IP Phone 8941
- Cisco Unified IP Phone 6945
- Cisco Unified IP Phone 6921
Known Affected Releases
9.3(3)
Description (partial)
Symptom: Sucessfully transferred message showing in SIP load when declining a call Conditions: Steps to Reproduce : 1. Register a 69XX SIP Load IP Phone A DN (3116) , IP phone B ( DN 3056 ) and DX650 IP phone (DN 3160) in a unified CM . 2. Make a call from IP Phone A to IP Phone B and answer the call in IP phone B . 3. Then transfer the call in IP Phone A by pressing hard key to DX650(DN 3160) 4. IN DX650 Decline the incoming call(without answering call ) from IP Phone A Problem Description : when the call is declined in DX650 in IP Phone A when pressing transfer hard key it shows cannot complete transfer but again pressing hard key shows call transferred successfully . but the DX650 call is declined . showing transferred successfully for declined call . But in SCCP load while transferring and declining the call in dx650 and pressing transfer hard key in 69XX it will show cannot complete transfer the call . Expected Behaviour : In SIP load it should show cannot complete transfer the call when pressing transfer hard key . Environmental Matrix: CUCM : CUCM : 10.0.1.10000-5 SIP Phone load : 9.3.3.2 SCCP phone load :9-3-3-2.SR1
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