Guest

Preview Tool

Cisco Bug: CSCul09823 - PI 2.0 software distribution using SCP will fail on 1921

Last Modified

Apr 28, 2015

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.0(1.0)

Description (partial)

Symptom:
Software distribution using SCP will fail on 1921 devices with following error :

The protocols that you have selected are not supported by this device to perform the Software 
Management tasks.Hence, the image cannot be upgraded on this device.See Device Packages 
Online help to review the list of supported protocols for Software Management tasks.
Select the protocols supported by Software Management application, and retry the task.
Image Copy Operation Failed

Conditions:
Using SCP on 1921 device model.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.