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Cisco Bug: CSCul09519 - No alert info returns via cli command when power saving alert pop up.

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
No alert info returns via cli command when power saving alert pop up.

Conditions:
Procedures:
1. Configure EnergyWise Domain and EnergyWise Endpoint Security Secret on switch;
2. Make phone configuration on cucm to let phone enter power saving mode after 15 minutes;
3. At 10 minutes prior to the phone off time,an alert will pop up, display as:
"Power Off for Energy Savings
To keep the phone active for another 20 minutes, press OK for any other key on the phone."
This text showed at Phone UI, but can't get it via cli command(show ui window all/ show ui window in-focus):
DEBUG> show ui window all
Id      InFocus Level   Name
0       true    SESSION 
<EOT>
DEBUG> show ui window in-focus

subwindow-0     0/0/396/29
Contents
10/29/13 15 13,797008

subwindow-1     0/0/396/133
x/y/width/height        Background_Image        Contents
28/42/364/20            highlight               797008
22/110/289/24           highlight               Power off hit key delays

<EOT>


Compared with RT:
DEBUG> show ui window all

Id      InFocus Level           Name
0       true    ALERT           DisplayOnAlert
1       false   SESSION         SessionUI MODEL

<EOT>
DEBUG> show ui window detail DisplayOnAlert

subwindow-0     120/223/400/257
Title : Phone Will Power Off
Icon : alert_warning.png
Text : Your phone will automatically power off for energy savings. You can keep the phone active for 20 minutes from now by pressing OK or any key on the phone.

<EOT>
DEBUG> show ui window in-focus

subwindow-0     120/223/400/257
Title : Phone Will Power Off
Icon : alert_warning.png
Text : Your phone will automatically power off for energy savings. You can keep the phone active for 20 minutes from now by pressing OK or any key on the phone.

<EOT>
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Bug Details Include

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  • Status
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