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Cisco Bug: CSCul09488 - Unknown message is showing while transfer the call

Last Modified

Jun 07, 2016

Products (1)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Unknown message is showing while transfering the call

Conditions:
Steps to reproduce:
1 . Make a Call from DX650-A to IP Phone-A
2. Answer the Call in IP Phone-A.
3. Press conference in IP Phone A and dial the DX650-B DN. 
4. Answer the call in DX650-B and now complete the conference in IP Phone A.
5. After 3 IP Phones are in connected state, end the call in IP Phone-A.
6. Now DX650-A and DX650-B is in connected state. 
7. Now transfer the call from DX650-B to IP Phone-A. Do a complete transfer.

Actual Behaviour : 
"Unknown" Transferred Message is displaying in DX650-B after a complete transfer is done. Note: When transferring a normal call means "Correct DN  Transferred"  is displaying properly. But after doing the above steps it is displaying as unknown.

Expected Behaviour :

In DX650-B the DN of "DX650-A Transferred" notification should be displayed.


Environment Matrix :

CUCM  Version         : 10.0.1.10000-5
DX650 Phone Load : sipdx650.10-1-1-29
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