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Cisco Bug: CSCul09488 - Unknown message is showing while transfer the call

Last Modified

Jun 07, 2016

Products (1)

Known Affected Releases


Description (partial)

Unknown message is showing while transfering the call

Steps to reproduce:
1 . Make a Call from DX650-A to IP Phone-A
2. Answer the Call in IP Phone-A.
3. Press conference in IP Phone A and dial the DX650-B DN. 
4. Answer the call in DX650-B and now complete the conference in IP Phone A.
5. After 3 IP Phones are in connected state, end the call in IP Phone-A.
6. Now DX650-A and DX650-B is in connected state. 
7. Now transfer the call from DX650-B to IP Phone-A. Do a complete transfer.

Actual Behaviour : 
"Unknown" Transferred Message is displaying in DX650-B after a complete transfer is done. Note: When transferring a normal call means "Correct DN  Transferred"  is displaying properly. But after doing the above steps it is displaying as unknown.

Expected Behaviour :

In DX650-B the DN of "DX650-A Transferred" notification should be displayed.

Environment Matrix :

CUCM  Version         :
DX650 Phone Load : sipdx650.10-1-1-29
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