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Cisco Bug: CSCul07623 - Silent Montoring from the supervisor side is not working

Last Modified

Nov 04, 2013

Products (1)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Silent Montoring from the supervisor side is not working

Conditions:
1.Establish a call between Agent and Customer
2.From CTI app,start Monitoring/Coaching session
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