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Cisco Bug: CSCul07315 - iPad+VPN: Cannot receive calls when putting in background for 15 minutes

Last Modified

Jul 22, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Jabber can't receive incoming call when putting into the background for 15 minutes

Conditions:
Steps:
1- Install Jabber and register Cisco Unified Communications Manager IM and Presence & Unified Communication Manager & Voice mail account 
2- Switch corp WiFi to public WiFi and launch Cisco Anyconnect 
3- Verify all services reconnected 
4- Put Jabber into the background and lock iPad -> wait for 15 minutes 
5- Receive an incoming call 

Result:
Nothing happens
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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