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Cisco Bug: CSCul06874 - Log in fails if certificate warning pending for around 20 min

Last Modified

Mar 17, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
During log in process,  users will meet certificate warning popups. If users leave the popups unattended for a long time, e.g 20 min, sign in would still fail even though they tap accept from the warning.

App should be able to continue sign in process successfully after users accept from the warning.

The impact that this defect brings in is that after the sign in fails, users would need to tap save/continue from log in screen again, so the registration can start over.

Conditions:
Pre-conditions:
CA not installed on mobile

Step to reproduce:
1 Sign in jabber with cup account
2 Show certificate warning message
3 Leave the device for around 20 minutes
4 Input device passcode and tap accept from the warning
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Bug Details Include

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