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Cisco Bug: CSCul05664 - Call Home DS : Variable references in Subject, DestAddr is not working

Last Modified

Feb 13, 2018

Products (74)

  • Cisco IOS
  • Cisco 812 CiFi Integrated Services Router
  • Cisco 886VA-CUBE Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco C892FSP Integrated Services Router
  • Cisco VG204XM Analog Voice Gateway
  • Cisco 2951 Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 886VAG 3G Integrated Services Router
  • Cisco 881SRSTW Integrated Services Router
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Known Affected Releases


Description (partial)

Diagnostic Signatures allows end user input (such as case number, memory threshold etc.) to be captured in variables at the time of installation. These variables can be referenced in other sections such as preprocess, events and action.

When these variables are referenced within Subject and DestAddr XML elements (specified with EmailtoActionElement), IOS does not replace them with user-provided value during action signature execution.

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