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Cisco Bug: CSCul05609 - Call Home DS : From addr missing in Email sent during action execution

Last Modified

Nov 27, 2020

Products (2)

  • Cisco 2600 Series Multiservice Platforms
  • Cisco 2600 Series Multiservice Platforms

Known Affected Releases

15.3(3)M

Description (partial)

Symptom:
IOS router may send an notification email with no From address (sender email address)

Conditions:
This problem was observed during execution of a Diagnostic Signature that had EmailActionElement. 

Example :

 <ds:ActionOrderedList>
        <ds:EmailtoActionElement AttachToSR="$ds_case_number">
            <ds:DestAddr>carunach@cisco.com</ds:DestAddr>
            <ds:Subject>$ds_case_number: DSP crashdump</ds:Subject>
            <ds:DataElement>show version</ds:DataElement>
            <ds:DataElement>show voice dsp group all</ds:DataElement>
        </ds:EmailtoActionElement>
    </ds:ActionOrderedList>
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Bug Details Include

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  • Status
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