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Cisco Bug: CSCul05609 - Call Home DS : From addr missing in Email sent during action execution

Last Modified

Feb 13, 2018

Products (74)

  • Cisco IOS
  • Cisco 886VA-CUBE Integrated Services Router
  • Cisco C897VA Integrated Services Router
  • Cisco 1905 Serial Integrated Services Router
  • Cisco 812 CiFi Integrated Services Router
  • Cisco 888W Integrated Services Router
  • Cisco 881SRSTW Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco 819 Hardened Integrated Services Router
  • Cisco 892W Integrated Services Router
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Known Affected Releases

15.3(3)M

Description (partial)

Symptom:
IOS router may send an notification email with no From address (sender email address)

Conditions:
This problem was observed during execution of a Diagnostic Signature that had EmailActionElement. 

Example :

 <ds:ActionOrderedList>
        <ds:EmailtoActionElement AttachToSR="$ds_case_number">
            <ds:DestAddr>carunach@cisco.com</ds:DestAddr>
            <ds:Subject>$ds_case_number: DSP crashdump</ds:Subject>
            <ds:DataElement>show version</ds:DataElement>
            <ds:DataElement>show voice dsp group all</ds:DataElement>
        </ds:EmailtoActionElement>
    </ds:ActionOrderedList>
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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