Guest

Preview Tool

Cisco Bug: CSCul05083 - XCP Router will not restart after modifying/removing a compliance config

Last Modified

Feb 27, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
After removing a compliance configuration or modifying an existing configuration on the IM&P admin GUI, the Cisco XCP Router service will not restart.

Conditions:
In IM&P admin GUI:
- In Messaging -> Compliance -> Compliance Settings, associate an IM&P node and compliance profile with a compliance server, ans Save
- Restart the XCP Router service as notified on the GUI
- Some time later, in Messaging -> Compliance -> Compliance Settings, associate a different compliance profile with the compliance server, or select Not Configured, and Save
- Restart the XCP Router service as notified on the GUI; it will fail to start.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.