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Cisco Bug: CSCul05083 - XCP Router will not restart after modifying/removing a compliance config

Last Modified

Feb 27, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1)

Description (partial) 

Symptom:
After removing a compliance configuration or modifying an existing configuration on the IM&P admin GUI, the Cisco XCP Router service will not restart.

Conditions:
In IM&P admin GUI:
- In Messaging -> Compliance -> Compliance Settings, associate an IM&P node and compliance profile with a compliance server, ans Save
- Restart the XCP Router service as notified on the GUI
- Some time later, in Messaging -> Compliance -> Compliance Settings, associate a different compliance profile with the compliance server, or select Not Configured, and Save
- Restart the XCP Router service as notified on the GUI; it will fail to start.
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Bug Details Include

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  • Status
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