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Cisco Bug: CSCul03849 - Cannot set up vm account when default cucm server use credential

Last Modified

May 31, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
User is not able to set up voice mail account if binds a Unified Communications Manager account on another server and  his default Unified Communications Manager server is set to "voicemail use credential".

Conditions:
Pr-condition:
1. User's default Unified Communications Manager server is set to "voicemail use credential".

Steps:
1. Sign in Jabber;
2. Set up a  Unified Communications Manager account on a NOT-use-credential server;
3. Sign out then sign in again;
4. Go to voicemail account page.

Result:
1. Voicemail account is empty, but NOT editable.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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