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Cisco Bug: CSCul03411 - DRS SFTP Check Fails during backup

Last Modified

Apr 11, 2018

Products (6)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 9.0
  • Cisco Business Edition 6000 Version 9.0
  • Cisco Business Edition 5000 Version 9.0
  • Cisco Unity Connection Version 9.0

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
Backup fails with the error message on UI - "Failed to initiate backup. Unable to access SFTP server. Please ensure the username and password are correct."

Conditions:
Backup for more than one clusters(or single node setups) is taken on the same SFTP directory at exactly the same time (upto seconds in timestamp).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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