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Cisco Bug: CSCul02631 - Conference controller DN is wrongly displayed in CUAC client page.

Last Modified

Nov 04, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1) 10.5 10.5(2) 10.6(1) 11.0(1) 11.5(1) 11.5(1.10) 11.5(1.3) 11.5(1.5) 11.5(1.7) 12.0(1) 8.6 9.0 9.1

Description (partial)

Symptom:
Conference controller DN is wrongly displayed in CUAC client page.

Conditions:
Steps to Reproduce:

1. Install a CUAC server and integrate it with Unified CM.
2. Install a CUAC client and integrate it with CUAC server.
3. Register Unified IP Phones in Unified CM. Login to CUAC client page using Operator credentials.
4. Make a call from Unified IP Phone B to Unified IPPhone C.
5. Answer the call in Unified IP Phone C. Now press conference hard key button in Phone B.
6. Dial Unified Phone A DN(Operator DN). Answer the call in Phone A. Give complete conference in Phone B.
7. Now all the three phones are in conference.

Problem Description:

In CUAC client page in Active calls region it is displaying Conference Controller as Phone A DN. 
The conference is intiated by Phone B. But it is showing as Phone A's DN as conference controller.

Expected Behavior:

The Phone B's DN should be displayed as conference controller in CUAC client page.

Environment Matrix:

CUAC Build : 10.0.1.7
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