Guest

Preview Tool

Cisco Bug: CSCul02273 - RIS Query throwing exception for CTI Remote Devices

Last Modified

Feb 26, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

9.9(9)ST1.9

Description (partial)

Symptom:
This issue was occurring only for CTI remote devices registered.

Conditions:
If the CTI remote devices are registered the IPAddress value from the RIS was coming null ,from soap perspective theIPAddress fields is not nillable hence was throwing the exception.We provided the fix to make nillable to true so that IPAddress can take null values.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.