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Cisco Bug: CSCul02039 - Forward all message not showing in SCCP load using 2 line

Last Modified

Oct 25, 2013

Products (10)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6945
  • Cisco Unified IP Phone 6921

Known Affected Releases


Description (partial)

Forward all message not showing in SCCP load using  2 line 

Steps to reproduce :
1.	Register a 69XX IP Phone A in unified CM as DN (2160) in first line and DN (2161) in second line .
2.	Register IP Phone B in unified CM as DN (2328) and IP Phone C (2315)
3.	Make  a call from 69XX IP Phone A second line DN (2161) to IP Phone B(2328) .
4.	Answer the call in IP Phone B .
5.	Now go to the first line in 69XX IP Phone A using line key .
6.	Set CFA in first line to IP Phone C (DN 2315) using forward all soft key .
Problem Description :when  setting CFA in first line using soft key in SIP load phones .In first line itself indicating that 1ST line is forwarded to IP Phone C(DN 2315) . But in SCCP load 69XX phones when we set CFA in First line it not indicating whether CFA is set or not it going to second line .
When using SCCP load phone after completion of the call in line 2 only we can see that the CFA is made In line 1 .But in SIP during the call itself it indicating line 1  is in CFA.
Expected Behaviour : In SCCP load phones it should show whether CFA is set or not .
I have attached the snap shot for sip loaded phone please find it .
Environmental Matrix:
SIP Phone  load :
SCCP phone load :9-3-3-2.SR1
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