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Cisco Bug: CSCul01942 - Safelist does not override marketing verdict when action is quarantine

Last Modified

Apr 25, 2019

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.3-019 8.5.0-000

Description (partial)

Symptom:
Sender has been added to Safelist, but messages (flagged as Marketing)  from this sender are still being sent to Spam quarantine.

Conditions:
Marketing Detection Feature enabled and action set to 'quarantine'. SL/BL enabled.
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