Preview Tool

Cisco Bug: CSCul01942 - Safelist does not override marketing verdict when action is quarantine

Last Modified

Apr 25, 2019

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.3-019 8.5.0-000

Description (partial)

Sender has been added to Safelist, but messages (flagged as Marketing)  from this sender are still being sent to Spam quarantine.

Marketing Detection Feature enabled and action set to 'quarantine'. SL/BL enabled.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.