Preview Tool

Cisco Bug: CSCul01648 - V-[SP]Show wrong alert for secure phone after delete certification

Last Modified

Dec 09, 2013

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Show wrong alert in Phone Service for secure phone after delete certification. Only on iPhone

Step to Reproduce:
1.Install Secure Phone successfully
2.Set Delete certification on CUCM(Device Security Profile:Ecrypted+Device Security Profile:Delete)
3.Re-sign in Jabber and delete certification successfully
4.Pop up notification 'Contact to administrator' in client
5.Check Phone Service Setting in Jabber

Expect Result:
Show notification like 'Secure Phone Verification has problem'

Actual Result:
Show can't connect to UC network with UI issue
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.