Guest

Preview Tool

Cisco Bug: CSCul00575 - VMO doesn't recongnize ClicktoRun version of Outlook 2013

Last Modified

Nov 09, 2014

Products (1)

  • Cisco Unity Connection

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
When attempting to install VMO 9.0.2 on with Outlook 2013 install you are given the following error:

"Outlook cannot be installed automatically; it must be installed
manually". 


The reason for this is you have installed ClicktoRun version of Outlook 2013

Conditions:
VMO 9.0.2
ClicktoRun Outlook 2013
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.