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Cisco Bug: CSCul00453 - JCE policy files were not properly installed during upgrade install

Last Modified

Jan 25, 2017

Products (5)

  • Cisco Process Orchestrator
  • Cisco Intelligent Automation for Cloud 4.1
  • Cisco Intelligent Automation for Cloud 4.0
  • Cisco Process Orchestrator 3.0
  • Cisco Intelligent Automation for SAP 3.0

Known Affected Releases


Description (partial)

After upgrade to 3.0, when the user uses functions of a Java-based adapter such as Terminal Adapter, Email Adapter, VMware vShpere Adapter, SNMP Adapter and/or SAP Java Adapter etc, the function may fail and user may get an error message similar to "Unable to establish a session with the Adapter Host Framework. No response was received to our Adapter Host Connection Request Message."

The Orchestrator server was upgraded from version 2.2 or 2.3.X to version 3.0.
Only some components of the Orchestor were installed, but not all components (e.g. only Server & Console components were installed, but not Web Console).
Java Runtime Environment 1.7 was not previously installed on the computer and/or Java Cryptography Extension (JCE) was not previously installed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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