Cisco Bug: CSCuk51513 - Callmanager crash when 7920 with load 3.3(2.1.9) registers
Jul 13, 2017
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Call manager service crashes. Conditions: Seen with 7929 phone running ES load 3.3(2.1.9) Any SCCP endpoint may cause this crash by sending SoftKeySetReq to CM twice consecutively. In the CM traces this looks like: 21:37:21.088 CCM|StationInit: 000026741 SoftKeySetReq. 21:37:21.088 CCM|StationD: 000026741 SoftKeySetRes softKeySets=?. 21:37:21.088 CCM|StationD: 000026741 SelectSoftKeys instance=0 reference=0 softKeySetIndex=0 validKeyMask=-1.| 21:37:21.135 CCM|StationInit: 000026741 SoftKeySetReq.
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