Guest

Preview Tool

Cisco Bug: CSCuj98238 - ASA 5545 CX Failover Due to dp_smp heartbeat aliveness check failed

Last Modified

Feb 22, 2014

Products (1)

  • Cisco ASA Next-Generation Firewall Services

Known Affected Releases

9.1(3)

Description (partial)

Symptom:
ASA 5545 running 9.1.3 with CX 9.1.2-42 in a failover pair randomly fails with service card failure then comes immediately back up in standby ready state. Captures on the Cplane align a reset with the time of failover, as well as PRSM logs showing dp_smp heartbeat aliveness check failed.

Conditions:
ASA 5545 failover pair
ASA 9.1.3
CX 9.1.2-42
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.