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Cisco Bug: CSCuj97908 - special Characters get garbled in the filter page for IE

Last Modified

Mar 04, 2018

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
Reports does not show the agent with special  charcters in there name when run in IE

Conditions:
run reports in IE and using agents with special charcters

in the firefox SQL output you will see

{call sp_agent_detail('2013-10-14 05:00:00','2013-10-21 04:59:59','0',null,'Michel Sauvé',null,null,null)}

the IE SQL output for the same report

{call sp_agent_state_detail('2013-10-22 05:00:00','2013-10-23 04:59:59','0',null,'Michel Sauvé',null,null)}
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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