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Cisco Bug: CSCuj97883 - UCM does not read AXL/SOAP Byte Order Mark (BOM) according to RFC 3629

Last Modified

Feb 22, 2014

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases

10.0(1) 9.1(2.10000.3)

Description (partial)

Symptom:
AXL will throw errors similar to the one below:

CAUSE:

java.io.IOException: Unexpected characters before XML declaration
	at com.sun.xml.internal.messaging.saaj.util.XMLDeclarationParser.parse(XMLDeclarationParser.java:122)
	at com.sun.xml.internal.messaging.saaj.soap.SOAPPartImpl.lookForXmlDecl(SOAPPartImpl.java:636)
	at com.sun.xml.internal.messaging.saaj.soap.ver1_1.SOAPPart1_1Impl.createEnvelopeFromSource(SOAPPart1_1Impl.java:67)
	at com.sun.xml.internal.messaging.saaj.soap.SOAPPartImpl.getEnvelope(SOAPPartImpl.java:122)
	at com.cisco.www.servletRouters.AXLFilter.isWriteRequest(Unknown Source)
	at com.cisco.www.servletRouters.AXLFilter.checkThrottleStatus(Unknown Source)
	at com.cisco.www.servletRouters.AXLFilter.doFilter(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor38.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:277)
	at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:274)
	at java.security.AccessController.doPrivileged(Native Method)
	at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
	at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:309)
	at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:249)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:57)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
	at java.security.AccessController.doPrivileged(Native Method)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:947)
	at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:314)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1009)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
	at java.lang.Thread.run(Thread.java:662)

Conditions:
Seen when UCM receives Byte Oder Mark included in UTF-8 communications to the UCM via AXL from other components
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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