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Cisco Bug: CSCuj95896 - JPEG streams not re-connecting after encoder disconnect

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

6.3(3)

Description (partial)

Symptom:
After service is restored to a failed Axis 74xx encoding device, VSM fails to stream video. The AX client shows an "Endpoint Error", and the ims.log file shows an "encoder crash?" message

Conditions:
This specific behavior was only seen with the specified encoder type using firmware 5.11.1.  (It may occur on other devices).  This will only occur after the encoding device is restarted or after power is returned following a power loss.
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