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Cisco Bug: CSCuj95795 - Error Message to be rephrased in backup & Export data for PI

Last Modified

Jan 17, 2014

Products (1)

  • CiscoWorks Common Services Software

Known Affected Releases

4.2(5)

Description (partial)

Symptom:
Backup & Export data for PI use same backup.LOCK file.
In this situation, either backup or Export data for PI can only run at a time as same lock file is used.
Error messages related to backup.LOCK file in both backup & Export data for PI need to be rephrased.
Below is the message from Export data for PI.
Export process is already running or unable to create backup lock file. Please try again
Below is the message from backup.
backup.LOCK file exists. Most probably another backup process is running

Conditions:
These messages are seen when backup  is triggered while Export data for PI is running & vice versa.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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