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Cisco Bug: CSCuj93496 - "Enter the number to transfer" option is not found in 8831

Last Modified

Nov 10, 2014

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases


Description (partial)

During transfer user is not prompted with option "Enter the number to transfer" after pressing the transfer softkey in 8831

1)	Register 8831 with Unified CM 10.0
2)	Make a call from 8831 to any other IP Phone A
3)	Answer the call at IP Phone A. 8831 and IP Phone A are connected now
4)	Transfer the call from 8831 to IP Phone B by pressing the "Transfer" softkey.
5)	"Enter the number to transfer" is not displayed after pressing the Transfer softkey.
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Bug Details Include

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