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Cisco Bug: CSCuj93496 - "Enter the number to transfer" option is not found in 8831

Last Modified

Nov 10, 2014

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

9.3(3)

Description (partial)

Symptom:
During transfer user is not prompted with option "Enter the number to transfer" after pressing the transfer softkey in 8831

Conditions:
1)	Register 8831 with Unified CM 10.0
2)	Make a call from 8831 to any other IP Phone A
3)	Answer the call at IP Phone A. 8831 and IP Phone A are connected now
4)	Transfer the call from 8831 to IP Phone B by pressing the "Transfer" softkey.
5)	"Enter the number to transfer" is not displayed after pressing the Transfer softkey.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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