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Cisco Bug: CSCuj91861 - Call Variable Value Change Seen From RCD to TCD

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 7.0(0)SR1 7.5(1) 7.5(10) 7.5(6) 8.0(1) 8.5(1)

Description (partial)

Symptom:
Consult call context gets overridden with original call and call fails to default route

Conditions:
In a parent / child setup for parent routed call, If consult call context (PVs) is used to select route in script at parent.
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