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Cisco Bug: CSCuj90323 - PI Fails to start NullPtrExcptn isPhysicalAppliance(UDIManager.java:184)

Last Modified

Nov 26, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

1.3(0.20)

Description (partial)

Symptom:
From the Prime Infrastructure cli, the command 'ncs start' fails with the following traceback :

Exception in thread "main" java.lang.NullPointerException
        at com.cisco.wnbu.udi.impl.UDIManager.isPhysicalAppliance(UDIManager.java:184)
        at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:337)
        at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:283)
        at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:1023)

Conditions:
This will occur when Prime Infrastructure is installed in :
a. An unsupported VM environment
b A physical server other than PRIME-NCS-APLe
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Bug Details Include

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