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Cisco Bug: CSCuj89245 - Services Stuck in Starting after Graceful Shutdown/Restart

Last Modified

Jan 23, 2019

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
CUCM 9.1.2.10000-28

After doing a graceful shutdown/restart of the server, the services are stuck in Starting

Conditions:
In messages log around time of system startup, we observe the following SE Linux permissions issues during oppress execution:
 
Oct 16 20:08:19 SOAANCIPT-UCMP user 6 setroubleshoot: SELinux is preventing firewall.sh (ipprefsd_t) "execute" to ./at (crontab_exec_t). For complete SELinux mes
sages. run sealert -l 8c073f9d-9189-4194-af1b-d6a7f2271b5a
Oct 16 20:08:19 SOAANCIPT-UCMP last message repeated 3 times
Oct 16 20:08:19 SOAANCIPT-UCMP user 6 setroubleshoot: SELinux is preventing rm (ipprefsd_t) "write" to ./FIREWALL_DISABLE (var_t). For complete SELinux messages.
 run sealert -l 068e94b5-61a1-4606-9837-2c8c9f9fbd84
Oct 16 20:08:54 SOAANCIPT-UCMP user 6 setroubleshoot: SELinux is preventing atd (ipprefsd_t) "execute" to ./atd (crond_exec_t). For complete SELinux messages. ru
n sealert -l d6ab943c-b4c8-44c4-a092-4046a7bb6c9f
Oct 16 20:08:54 SOAANCIPT-UCMP user 6 setroubleshoot: SELinux is preventing atd (ipprefsd_t) "execute" to ./atd (crond_exec_t). For complete SELinux messages. ru
n sealert -l d6ab943c-b4c8-44c4-a092-4046a7bb6c9f


Without the iptables up, the services are not able to start up.

Related Community Discussions

Emergency !! Major Power Failure - Publisher / Subscriber& Connection wont start...
We have had a major outage, after power restored Publisher services wont start.   In addition Unity connection has a corrupt database and another subscriber is screwed.   However - first things first - I desperately need to get my publisher live.   I have restarted it many times now -   The GUI doesnt work and at the command line when I type   utils services list -   they are all in [STARTING] -   Uptime is now 2 hours.   Any ideas ?? Hopefully someone is working on a saturday !
Latest activity: Sep 29, 2014
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