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Cisco Bug: CSCuj86537 - 7962 Phone freezes again and again

Last Modified

Sep 26, 2016

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases


Description (partial)

From time to time the phone freezes and shows as disconnected on the Smart Call Connector Client

Smart Call Connector client shows "The phone has been disconnected" (screenshot attached to SR). Phone "freezes" and the audio ceases for an instant or the call drops altogether.
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