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Cisco Bug: CSCuj85968 - CTISVR exception seen during agent login without generated mdmp

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 11.5(1) 11.6(1) 8.0(1) 9.0(1)

Description (partial)

Symptom:
CTISVR generates an exception and restarts without creating a minidump.

Conditions:
The condition is seen when multiple clients are slow receiving msgs from CTISVR. This most likely happens when a large number of PQ agents simultaneously login/out.
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