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Cisco Bug: CSCuj85720 - Updates added to TAC case twice

Last Modified

Apr 29, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0

Description (partial)

Symptom:
Using the support case integration, after submitting an update using the "update case" option, the update will appear in the case twice. Once as a "Web Update" note, and again as an email to attach@cisco.com

Conditions:
Prime Collaboration Assurance 10.0.0.38685
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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