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Cisco Bug: CSCuj85339 - Phone resets continuously in lldp scenario

Last Modified

Feb 27, 2018

Products (11)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Phone resets continuously in lldp scenario

Conditions:
Disable CDP on switch

Related Community Discussions

9951 phone - voice vlan connectivity lost
Hello, I've 9951 phones that sometimes get the error LastOutOfServiceInformation=26 (close TCP due to a reconfiguration on a new voice Vlan). I've checked the switch port status and modifications but nothing has been done that could lead to this issue. The user says it has no impact on the PC behaviour linked behind the phone. Phone is located on the LAN, close to the Cluster. CUCM is 8.6.2 Phone firmware is sip9951.9-2-4-19 According to the logs, waht could be the reason ? DHCP renewal ? SIP fw ...
Latest activity: Nov 14, 2013
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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