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Cisco Bug: CSCuj84298 - CVP Call Server - Null Pointer Exception

Last Modified

Apr 02, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)

CVP stops processing calls, and the SysLog gets flooded with the following message:

400809878: Oct 15 2013 17:11:48.388 -0400: %CVP_10_0_ICM-7-ICM_SS_HANDLED_EXCEPTION:  {Thrd=ICM PIM Publisher} ICMPimPublisher:run: Exception: java.lang.NullPointerException  
400809879: Oct 15 2013 17:11:48.388 -0400: %CVP_10_0_ICM-3-LOGMSG_ICM_SS_EXCEPTION: java.lang.NullPointerException

CVP Call Server, under normal operation conditions.
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