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Cisco Bug: CSCuj82934 - Idle URL screen can't display if 7861 phone has missed call notification

Last Modified

Apr 01, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Idle URL screen can't display if 7861 phone has missed call notification


CUCM: 10.0.1.10000-1
Phone: sip78xx-10-1-1-5

Reproduce steps:
1. Configure Idle URL and URL Idle Time in CUCM.
2. Reset phone and mak Idle URL screen display.
3. Make a call to phone and doesn't answer.
4. The missed call notification message display.

   The Idle URL screen can't display from now even if you make the missed call screen disappear.

This issue is only seen on 7861 phone.

Reproducible: Yes.

Conditions:
N/A
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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