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Cisco Bug: CSCuj82851 - 894x Phones[Call Initiator]does not display Participant's list in Conf

Last Modified

Feb 13, 2018

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6961
  • Cisco Unified Wireless IP Phone 7925G
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Known Affected Releases

9.3(4)

Description (partial)

Symptom:
894x Phones[Call Initiator] does not display Participant list 

Scenario 1:

Phone A(8941) Calls Phone B(Any Model)
Phone B Conference with Phone C(Any Model)

Phone A does not display the Participant List in View Details

Scenario 2:

Phone A(8941) Calls Phone B(Any Model)
Phone A Conference with Phone C(Any Model)

Phone A does not display the participant details.

Conditions:
Following two condition should be met.

1) When the 894x phone is initiating the call and will be part of conference
2) When "Always display Original Dialled Number" is set to true

Related Community Discussions

Conference List Error phone 8945, 9971
Hi guys, I have a problem in phone models 8945 and 9971 that when they establish a conference and i want to see the conference list I press the "View Details" button but it gives me "Telephone Server Unavilable" Any idea why i get this error althoug i configured the feature control policy and assign it to 9971
Latest activity: Jan 23, 2014
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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